FAQ's

Frequently Asked Questions

Products & Safety

Are YASABEE products safe for newborns?

Yes. Our products are designed with babies in mind and are suitable for newborns and infants when used as directed.

Are your products tested for safety?

We prioritize quality and safety throughout our product development process and work with trusted manufacturing partners to meet applicable industry standards.

Are your products fragrance-free?

Our Baby Shampoo & Wash , Body Lotion, and Body Oil are formulated without added fragrance. Please check individual product description for the most current ingredient information.

Are YASABEE products suitable for sensitive skin?

Yes. Our formulas are designed to be gentle on delicate and sensitive skin.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping within the United States generally takes 3–7 business days.

Do you offer free shipping?

We periodically offer free shipping promotions. Any current shipping offers will be displayed during checkout.

Do you ship internationally?

Currently, we primarily serve customers within the United States. International shipping availability may vary by location.

How can I track my order?

Once your order ships, you will receive a confirmation email containing your tracking information.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy on eligible items. Products must be returned in accordance with our return guidelines.

What if my item arrives damaged?

Please contact our customer support team within 48 hours of delivery and include photos of the damaged item so we can assist you promptly.

Can I cancel my order?

Orders may be canceled before they are processed for shipment. Once an order has shipped, our standard return policy will apply.

Gift Bundles

Is the Luxury Baby Gift Bundle gift-ready?

Yes. Our Luxury Baby Gift Bundle comes in premium packaging designed to make a beautiful impression for baby showers and special occasions.

Can I send a gift directly to someone?

Absolutely. Simply enter the recipient's shipping address during checkout.

Contact Us

If you have any questions, we're here to help.

Email: contact@yasabee.com

Business Hours:
Monday–Friday
9:00 AM – 5:00 PM EST