Refund policy

Your satisfaction is important to us.

You may request a return within 30 days of delivery. To be eligible for a return, products must be unopened, unused in their original sealed packaging. Due to the nature of baby and personal care products, return requests made more than 30 days after delivery cannot be accepted.

To be eligible for a return:

Items must be unused, unopened, and in their original packaging.

Products showing signs of use cannot be returned for hygiene and safety reasons.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with your order.

Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at support@yasabee.com with your order number and photos of the item so we can make it right.

Thank you for choosing Yasabee™. We appreciate your trust and the opportunity to care for your family.